Introducing

CogniBOT

Experience Autonomous IT
Powered With AI That Understands The Language Of IT

START EXPLORING

Introducing

CogniBOT

Experience Autonomous IT
Powered With AI That Understands The Language Of IT

START EXPLORING

What is AI for IT

AutomationEdge AI for IT helps automate most of the IT issues in areas like end user support, networking, data centre, security and application support. AI bot can assist support staff with automatic resolution of remaining IT tickets.

AutomationEdge AI understands the language of IT with the help of its Natural Language Understanding (NLU) and Machine Learning (ML) capabilities.

The Powerful pre-built AI Assistant not only automates service fulfilment but also does end to end automation with autonomic resolution of the IT tickets, quicker than anyone else.

AI Chatbot for IT service desk automation with machine learning and natural language processing capabilities

What is AI for IT

AutomationEdge AI for IT helps automate most of the IT issues in areas like end user support, networking, data centre, security and application support. AI bot can assist support staff with automatic resolution of remaining IT tickets.

AutomationEdge AI understands the language of IT with the help of its Natural Language Understanding (NLU) and Machine Learning (ML) capabilities.

The Powerful pre-built AI Assistant not only automates service fulfilment but also does end to end automation with autonomic resolution of the IT tickets, quicker than anyone else.

AI Chatbot for IT service desk automation with machine learning and natural language processing capabilities

IT Team has a lot to

Juggle

Top 5 use cases for IT operations automation

IT Team has a lot to

Juggle

Top 5 use cases for IT operations automation
Real world IT service desk issues to automate using end-to-end IT automation tool

IT Ticket
Auto-assignment

IT Ticket
Auto-resolution

NLU with Pre-build IT issue knowledge

End-To-End Automation

AI Powered knowledge Search

Why Create Silos
of Automation?

Single AI-powered integrated end-to-end automation tool for all of IT

Why Create Silos
of Automation?

Single AI-powered integrated end-to-end automation tool for all of IT

Real world IT service desk issues to automate using end-to-end IT automation tool

How does IT support looks without Automation

Avg. Ticket per employee per month

Avg. wait time to look at the ticket

Avg. wait time to resolve the issue

30% – 50%

Of IT Support cost can be saved with AI for IT

Artificial intelligence to automate IT support operations

How does IT support looks without Automation

30% – 50%

Of IT Support cost can be saved with AI for IT

Artificial intelligence to automate IT support operations

Automate different areas of IT

Automate different areas of IT

End User Support for IT

End user Support

Data Center Automation

Data Center

Network Automation

Network

Security Operations

Security Operations

Automate Scheduled Activities in IT Operations

Scheduled Activities

Automate IT Application Support

Application Support

End User Support for IT

End user Support

Data Center Automation

Data Center

Network Automation

Network

Security Operations

Security Operations

Automate Scheduled Activities in IT Operations

Scheduled Activities

Automate IT Application Support

Application Support

On-Demand IT

No pending tickets using On Demand IT process automation

No More Tickets

No Queues using On Demand IT Automation

No more Queues

Low IT tickets resolution time using On Demand IT automation software

No More Wait Time

On-Demand IT

No pending tickets using On Demand IT process automation

No More Tickets

No Queues using On Demand IT Automation

No more Queues

Low IT tickets resolution time using On Demand IT automation software

No More Wait Time

Customer benefiting from autonomous resolution of IT tickets by AutomationEdge

Graph of benefits from IT service desk tickets Automation

Customer benefiting from autonomous resolution of IT tickets by AutomationEdge

Graph of benefits from IT service desk tickets Automation

Banking Case Study IT Process Automation

IT service desk ticket automation in bank
Improve IT tickets TAT using automation tool
Time saved using IT automation in bank

Banking Case Study IT Process Automation

IT service desk ticket automation in bank
Improve IT tickets TAT using automation tool
Time saved using IT automation in bank

Recognized by Gartner on Multiple Fronts of IT

Gartner Recognized IT Automation tool

Recognized by Gartner on Multiple Fronts of IT

Trusted Globally by Companies Such as Yours

Slide Fernando Baldin , Director Innovation - Premier IT Global Services Director Innovation
Premier IT Global Services
Fernando Baldin “AutomationEdge understands how our business happens and how critical is IT support function for an MSP like us.
AutomationEdge’s IT Automation has helped us in growing our business significantly with embedded automation in our solution.
We are really happy with AutomationEdge and we are planning to scale automation in other functions beyond IT like HR,F&A etc.
It has helped reduce the SLA cost of multiple KPI’s from USD 70K to Zero."
Slide Venkatesha Murthy, VP- Technology - Mashreq Bank VP- Technology
Mashreq Bank
Venkatesha Murthy “For the ease of use and powerful IT Automation capabilities,
AutomationEdge was our clear choice. It handles 10,000+
tickets every month with best accuracy. We have already automated 100+ IT use cases and plan to scale more in next few months.
It has helped us improve turnaround time (TAT) by 90% and
has automated around 45 % of our service desk tickets.”
Slide Abdelaziz Altunaiji, Director of Customer Relations Department - Smart Dubai Government Director of Customer Relations Department,
Smart Dubai Government
Abdelaziz-Altunaiji “We chose AutomationEdge for their expertise in IT operations and service management domain which has really helped us automate tickets on our e-support function. The ease of use and easy integration with service desk has made our life easy.
We plan to take AutomationEdge to other functions internally.
We have achieved 99% accuracy, 50% reduction in tickets and
24X7 service availability."
Slide Tushar Dingale, Senior IT Manager - Cadence Design Systems Senior IT Manager
Cadence Design Systems
Tushar Dingale “AutomationEdge has accelerated the ticket resolution process, their by delivering improved customer satisfaction . Strong domain knowledge of the team and AI capabilities of the tool helped us select AutomationEdge from a sleeve of vendors.
We have deployed AutomationEdge in many other areas apart from IT operations such as InfoSecurity, ticket categorization and access management.

We have achieved 99% accuracy and reduction in turn-around-time for ticket resolution by 70%."

Trusted Globally by Companies Such as Yours

Slide Fernando Baldin , Director Innovation - Premier IT Global Services Director Innovation
Premier IT Global Services
Fernando Baldin “AutomationEdge understands how our business happens and how critical is IT support function for an MSP like us.
AutomationEdge’s IT Automation has helped us in growing our business significantly with embedded automation in our solution.
We are really happy with AutomationEdge and we are planning to scale automation in other functions beyond IT like HR,F&A etc.
It has helped reduce the SLA cost of multiple KPI’s from USD 70K to Zero."
Slide Venkatesha Murthy, VP- Technology - Mashreq Bank VP- Technology
Mashreq Bank
Venkatesha Murthy “For the ease of use and powerful IT Automation capabilities,
AutomationEdge was our clear choice. It handles 10,000+
tickets every month with best accuracy. We have already automated 100+ IT use cases and plan to scale more in next few months.
It has helped us improve turnaround time (TAT) by 90% and
has automated around 45 % of our service desk tickets.”
Slide Abdelaziz Altunaiji, Director of Customer Relations Department - Smart Dubai Government Director of Customer Relations Department,
Smart Dubai Government
Abdelaziz-Altunaiji “We chose AutomationEdge for their expertise in IT operations and service management domain which has really helped us automate tickets on our e-support function. The ease of use and easy integration with service desk has made our life easy.
We plan to take AutomationEdge to other functions internally.
We have achieved 99% accuracy, 50% reduction in tickets and
24X7 service availability."
Slide Tushar Dingale, Senior IT Manager - Cadence Design Systems Senior IT Manager
Cadence Design Systems
Tushar Dingale “AutomationEdge has accelerated the ticket resolution process, their by delivering improved customer satisfaction . Strong domain knowledge of the team and AI capabilities of the tool helped us select AutomationEdge from a sleeve of vendors.
We have deployed AutomationEdge in many other areas apart from IT operations such as InfoSecurity, ticket categorization and access management.

We have achieved 99% accuracy and reduction in turn-around-time for ticket resolution by 70%."