CongiBOT

Cognitive Automation Platform for IT

CongiBOT

Cognitive Automation Platform for IT

Powered with intuitive AI frontend and powerful AI backend

Slide Intelligent Front End Automated Service Desk Ticket classification and distribution Multi-channel service desk FAQ Bot Intelligent Back End Service requests automation Incident automation Guided automation Semi and fully automated Virtual agent with 1500+ IT skill Autonomic computing Robust Automation Framework RPA, iPaaS capabilities Process studio Massively scalable agent framework 1500 prebuilt skills for IT Multi-threading and parallel processing Inbuilt

Cognitive Automation Platform for IT

Powered with intuitive AI frontend and powerful AI backend

Slide Human Body depicting Intuitive AI Intelligent Front End Automated Service Desk Ticket classification and
distribution
Multi-channel service desk FAQ Bot
Slide Human Body depicting Intuitive AI Intelligent Back End Service requests
automation
Incident automation Guided automation Semi and fully automated Virtual agent with 1500+
IT skill
Autonomic computing
Slide Human Body depicting Intuitive AI Robust Automation
Framework
RPA, iPaaS capabilities Process studio Massively scalable agent
framework
1500 prebuilt skills for IT Multi-threading and
parallel processing
Inbuilt

Why Create Silos of

Automation?

Single AI-powered integrated end-to-end automation tool for all of IT

Slide Features of Automation tool for IT operations Chatbot
FAQ Bot
Built in
IT skills
Incident
Automation
Service Desk
Automation
AI

Why Create Silos of

Automation?

Single AI-powered integrated end-to-end automation tool for all of IT

Features of Automation tool for IT operations

Leverage AI for IT That Delivers Cognitive Computing

AI Assistant for IT delivers autonomic computing enabling the AI assistant

Dramatically Build Intelligent
Workflows On Its Own

Dynamic Workflows Perform
Wide and Deep Analysis

AI Powered Root Cause Analysis
Provides Optimal Issue Resolution

True End To End Automation
For All Incidents

Leverage AI for IT That Delivers Cognitive Computing

AI Assistant for IT delivers autonomic computing enabling the AI assistant

Workflow performance of Cognitive ComputingSelf built intelligent workflow of Autonomic Computing

Slide Conversational
AI for IT
Machine Learning
Prediction for IT
AI Assistant
for IT
Orchestration Ready
Workflows
Integrated Automation
RPA-iPaaS-ETL
Connectors

AI Assistant for IT

Chatbot

Conversational Automation in Action

  • Service Fulfillment

  • Knowledge Articles

  • Service Request

AI & Automation for Chatbot to automate IT service desk

Chatbot

Conversational Automation in Action

  • Service Fulfillment

  • Knowledge Articles

  • Service Request

AI & Automation for Chatbot to automate IT service desk

Rich IT Operations Domain Knowledge

Seamless Integration with Service Management Tools

Rich IT Operations Domain Knowledge

Seamless Integration with Service Management Tools